Operational Excellence seminar

He explained his views on Operational Excellence and how to use it to drive competitive advantage beyond (but also including) merely reducing cost. The seminar went through 4 different important dimensions of a company’s operation that is critical to understand and analyze to design a balanced Operational Excellence strategy/program that combines excellent customer service, employee satisfaction and cost efficiency. For each of the 4 dimensions common problem situations were described as well as ideas for how to practically resolve them.

I thought it was a good seminar. It raised many interesting views on operational excellence, and is certainly something I will take with me internally. – seminar attendee

PartnerTech was very please with the day and will continue to hold different seminars during 2010.

Please contact us for more information regarding this and other seminars.